A number of Windows Phone 7 users in the past month had reported about a mysterious bug on their handsets that caused unrequested consumption of massive levels of data. The complaints, nicknamed the Phantom data issue, prompted Redmond to have an immediate look into the issue.
The company has now issued a statement noting that they have managed to round upon the potential cause to a common “third party solution” that was seen to be consuming larger than expected levels of data. Microsoft is noted to be working with its partner to rectify the issue. No details were made available regarding the third party in question.
Microsoft has also additionally pointed out that the number of customers affected was not significantly high noting that a “low single-digit” percentage of Windows Phone customers were affected. We will update you when the aforementioned fix is released.