Users Noticing Poor Video Quality On iTunes 10

Apple introduced its revamped version 10 of its iTunes media software earlier this week that brings several new enhancements including the all new music social network called Ping. Apparently, the new iTunes 10 has already been downloaded over 3 million times. Now following the launch, several users are now complaining that they are observing distorted […]

Apple introduced its revamped version 10 of its iTunes media software earlier this week that brings several new enhancements including the all new music social network called Ping. Apparently, the new iTunes 10 has already been downloaded over 3 million times. Now following the launch, several users are now complaining that they are observing distorted and pixelated display of videos that are synced through the new iTunes player. A user complains,

“I have a MacBook Pro running 10.5.8 and I downloaded and installed iTunes 10 just yesterday (Sept 1). Now videos that I purchased as recently as a couple of days ago have vertical distortion lines. I’ve seen that kind of distortion before, though never on a Mac and it’s usually due to some sort of resolution mismatch, but that would be hardware whereas I’m pretty confident that this issue is related to iTunes 10.”

We can confirm that this issue is not isolated and the problem is being noticed by at least several other people. There has not been any widespread report on issues with the new software though. It will be interesting to see if Apple acknowledges or offers a software patch to fix this issue.

Are you noticing similar problems on your side?