A number of customers who purchased the newly launched Macbook Air have been complaining about recurring flickers on the screen along with occasional freezing of the laptop. These users seem to be having these issues even after installing a software update that Apple released on the day of release. The update was supposed to resolve an issue that causes the laptop to go unresponsive while running a movie trailer on iMovie or while waking from sleep when connected to an external display.
Here are some reactions from users who have been flooding the Apple Support forums.
“I ordered a MacBook Air 11″ with 1.6 GHz, 4GB ram and 128GB SSD. Every so often while using it, the screen has a ton of weird colors in vertical lines (extends the whole display) and the entire laptop has frozen. I have to force it off with the power button and reboot it. It happens at random times.”
“I got this my by BTO 13″ Air too. It’s happen twice to me, and both times it has happened when I was opening a Mail message.”
“These seems to happen for me while streaming online video, a task this device has no excuse to be having, though this problem has been occurring during other tasks such as opening Word docs/email. Every store associate in Manhattan has been giving me a different answer about what’s to be done about this, but it’s a frustrating error and has crashed the computer on multiple occasions, resulting in lost documents.”
Are you facing similar issues with your new Macbook Air?