Gaming Microsoft

Users Complain Kinect Shutting Down Randomly

There appears to be a minor bug with a batch of Microsoft Kinect units that went on sale in the United States earlier this month. A number of users in the official XBox discussion forum have complained that their new motion controller system has been shutting down randomly in the middle of a gaming session. Overheating does not seem to be the root cause as users note that their unit continues to run when the device is warm and freezes or shuts down only intermittently. No fixes have been discovered so far. Here are some excerpts from the discussion.

“We’ve been having trouble with the Kinect shutting down randomly while in the middle of playing games. The lights on the unit go off (not the one on the connector), no error messages or anything, just turns off. We have to unplug it from the USB and re-plug it in, then it boots back up and works for a while.”

“I have also been having my Kinect shut down randomly in the middle of games. I played both Kinect Adventures and Kinect Sports and during both the Kinect has turned off while I was in the middle of some activity. I am currently using an Xbox Slim (and thus no usb/power adapter involved- just a direct plug into the back input).”

Have you been facing similar issues with your Kinect as well? Do remember to share your experiences in the comments below.

2 replies on “Users Complain Kinect Shutting Down Randomly”

My kinect does the same as the others that were mentioned above. It shuts off after about 30-40 minutes of play time. Which is very frustrating, especially for a 6 year old. I don’t think that having to unplug it and replug it in is such a good idea, especially over time. Plus the voice recognition in the Kinectimals game is trying for little ones. My daughter has to repeat herself over and over again and finally just gives up. The microphone has been calibrated several times to no avail. This gaming addition is a great idea but I don’t think they worked all the bugs out.

Mine is doing the same thing and it is pretty annoying. I will be playing with a friend and talking to them and it just shuts down and I can’t talk anymore but the Xbox notification says the Kinect sensor may be too tired or too sore and leave it off for a little bit and plug it back in and it does the same thing.

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