What Is AT&T’s Dropped Call Rate?

Every wondered what percentage of calls does AT&T drop? Well, the carrier has just revealed the actual number in response to a poll conducted by website Tech-Ex. In the online poll conducted by the website, participants responded to the dropped call rate that they have been experiencing on their wireless carriers.

The final results showed some abysmal numbers for AT&T. Tech-Ex poll participants who were on AT&T revealed that the carrier drops close to 4.5% of all calls. In contrast, the largest carrier, Verizon, appeared to drop only as much as 1.5% of calls.

In response to this poll, AT&T has put down its official drop call rates for the month of May. According to the carrier, the network has dropped 1.44% of calls during the entire month. In a statement, the AT&T spokesperson said,

“Statistically valid drive test shows the AT&T network continues to deliver the nation’s fastest 3G network and near best-in-class call retainability nationwide. AT&T’s network dropped only 1.44 percent of calls nationwide, within two-tenths of 1 percent of the industry leader and a difference of less than two calls out of 1,000.

Those results, from GWS, show that, on a national basis, AT&T is within just two-tenths of a percent of the industry leader in wireless call retainability. That’s a difference of just two calls in a thousand, a virtual dead-heat.”