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Soon after the new Nokia Lumia 900 running on Windows Phone 7.5 was released, there were reports from several blogs and websites that the phone appeared to have problems connecting to the internet. While the initial reports suspected the issue to be with the Lumia hardware, the company has now confirmed that this is clearly a software issue. The hardware or the carrier network itself is not the issue.
Nokia has now announced that users facing this issue can now find a patch to the issue by plugging into Zune and downloading the latest update. You can check their complete statement here. If this seems some sort of a hassle to you, Nokia also says you can swap your Lumia 900 for a brand new phone with the updated OS at any AT&T store in your neighborhood. Check out the video below to see the steps to update the Lumia from a PC
In addition to this, all customers facing this issue are also being offered a $100 credit to their AT&T bill. This offer will also stand if you purchase a brand new Lumia 900 from the stores before April 21.