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YouTube On iPad/iPhone – Users Not Able To Sign In

Quite a few iPad and iPhone users have been reporting this morning that they have been unable to sign in to the iPad’s YouTube application to view their subscriptions and favorited videos. Users who attempt a login are shown a message that reads, “YouTube Not Available“.

A message on the Apple Support forums reads,

“When I try to log in to the YouTube app on my iPad I get a message telling me the YouTube app is unavailable and then logs back out. I have the correct user and pass so I’m not sure why it’s doing it. All other apps are ok and I am connected to the Internet.”

Now, it is not clear if this is a universal problem. I can however confirm that I am able to replicate the same issue on my iPhone 3G (yes, I love OLD phones) that runs on iOS 3.X.

Are you facing the same issue on your iPhone or iPad? Write down in the comments below.

YouTube not available

Update : The issue appears to be resolved. No more login problems. Strange though that YouTube has not acknowledged it either on their blog nor on Twitter.

Keep yourself updated on all the technology news by following us on Twitter or by joining us on our Facebook Page.


Comment from Chris
Time August 17, 2010 at 5:47 pm

Same problem here. Just started yesterday.

Comment from Seth
Time August 17, 2010 at 6:06 pm

Yup…same thing…started yesterday

Comment from Rich
Time August 17, 2010 at 6:10 pm

Same problem. I try to use the YouTube app and it will not let me sign in. I can not remove the app either on (x) shows up to erase the app icon.

Comment from Entropy
Time August 17, 2010 at 6:20 pm

Same problem here.

If I deliberately put in an incorrect password then I get an authentication failed message.

Whereas with the correct password I get “YouTube not available”. This suggests to me that there is a server issue.

Comment from Paula
Time August 17, 2010 at 6:45 pm

Same here today

Comment from Ryan
Time August 17, 2010 at 6:51 pm

Started happening to me last night

Comment from Christopher
Time August 17, 2010 at 6:57 pm

Same problem here in Malaysia. A worldwide outage?

Comment from Hakim
Time August 17, 2010 at 6:58 pm

If you create a new account and don’t create any subscriptions on the computer it should work.

Comment from John
Time August 17, 2010 at 7:07 pm

Same Problem here!

I think it`s a maintenance for youtube mobile… I guess…

Comment from Squishiee
Time August 17, 2010 at 7:18 pm

Thank god im not the only one
Youtube works fine on my iphone, but when i try to sign in it says “youtube not available”
j hope apple fixes thus soon cos it just stopped working today Dx

Comment from Greg
Time August 17, 2010 at 7:30 pm

Same problem here. Just started yesterday

Comment from Jaz
Time August 17, 2010 at 7:39 pm

Same here. Mine just started yesterday. My login & pw is correct…& it still won’t work.

Comment from alex
Time August 17, 2010 at 8:01 pm

I just got my iphone 4 2 days ago, and yesterday i tried signing into youtube..and it did not work

Comment from Glen
Time August 17, 2010 at 8:04 pm

Started happening to me last night as well (10 pm Mountain Standard time) US

Comment from Wendy
Time August 17, 2010 at 8:07 pm

Yup, still can’t connect as of last night…

Comment from Sami
Time August 17, 2010 at 8:10 pm

Same problem here in Egypt. Started 2 days ago!!

Comment from Adrian
Time August 17, 2010 at 8:15 pm

Same sh!t here ! Started last night…very annyoing ! How much longer ??? -,-’

Comment from Mason
Time August 17, 2010 at 8:17 pm

Yeah I’m getting the same thing, as of yesterday. What’s going on?

Comment from Kitty Blues
Time August 17, 2010 at 8:42 pm

I got same problem in Japan.

Comment from Chris
Time August 17, 2010 at 8:51 pm

Same problem on my iPhone 4. No problems on my MacBook though. Very odd.

Comment from Andrew
Time August 17, 2010 at 8:54 pm

Same here on the iPod too.

Comment from Entropy
Time August 17, 2010 at 8:55 pm

The workaround that Hakim suggests is not an ideal solution, but it does suggest that there are issues at YouTube and Google.

As I could not sign in I created 5 favourites on my phone. I persisted in trying to sign in and at one stage I got in for a few seconds and 3 of those favourites were moved to my YouTube account and these 3 are visible from the desktop of YouTube.

Comment from BodegaBay
Time August 17, 2010 at 9:04 pm

Same for my iPhone 4. I thought it may be because of the iOS 4.0.2 but it ran fine during the weekend. I did go directly to the website and was able to access my YT account though. Strange that the YT app’s not working.

@Hakim: good suggestion but now will I want to create a new account and have to reload all my favs, playlists, and subs. Woul be a PITA.

Comment from Christin
Time August 17, 2010 at 9:14 pm

Same, started last night and still happening this morning. So frustrating.

Comment from Ew
Time August 17, 2010 at 9:22 pm

Same problem. Started last night.

Comment from Gabrielc96
Time August 17, 2010 at 9:57 pm

Same here

Comment from hidon-sin
Time August 17, 2010 at 10:03 pm

same problem. in south korea. orz

Comment from Get2net
Time August 17, 2010 at 10:06 pm

Same problem here in Denmark…

Comment from hidon-sin
Time August 17, 2010 at 10:14 pm

I’m using iPhone 3GS. 4.0.1 pure.

Comment from Janice
Time August 17, 2010 at 10:20 pm

Oh man! Thought it was just me! I was all ready to panic. Mine started last night as well. Anyone know the fix or is it that we cannot do anything about it until Apple does? This sucks….

Comment from Hiirana Yuki
Time August 17, 2010 at 10:26 pm

Me too, it’s about 10 am in California.
Started last night. It’s /really/ annoying me.
Correct username and password, I tried logging in about 20 times.

I’m using a 1st gen iPod touch; iOS 3.x; jailbroken with blackrain.

Comment from David O’Byrne
Time August 17, 2010 at 10:28 pm

same here

6pm local time

writing from Cork, Ireland

Comment from b00n
Time August 17, 2010 at 10:37 pm

Same here. I an log in using safari or normal PC/laptop, just not iPhone YouTube app. WTF wrong with YouTube or iPhone?!
When I key in wrong pwd in the app, it verifies and tell me my pwd credential is wrong. Yet when key in the correct pwd, the stupid msg appears.
Btw, I was being forced logged out when I was trying to add a video to my favourite’s today. Now I can’t log in.

Comment from Bilko
Time August 17, 2010 at 11:04 pm

It’s the same for me started today seems to be linked to your subscriptions unsubscribe to everything and it logs in ok

Comment from angela coleman
Time August 17, 2010 at 11:35 pm

I am experiencing the same problem. Can’t live wihtout youtube.
Hope Someone is fixing it. I have not problem on a PC or laptop.

Comment from Nicky
Time August 17, 2010 at 11:36 pm

It happened to me last night as well!! I thought I was crazy or my iPad was broken, but glad to see i’m not alone. WTF Apple…anybody know the fix?

Comment from iJcaP
Time August 17, 2010 at 11:56 pm

I reported the problem through Apple Discussion and no one has a solution. This happened to me yesterday around 7:00pm

Comment from iJcaP
Time August 17, 2010 at 11:57 pm

This must be a server problem or something. I can log in to the mobile website version of YouTube and the desktop version without a problem.

Comment from Nicky
Time August 18, 2010 at 12:30 am

Yah it’s the weirdest thing, but I’m glad I’m not alone in my Youtube iPad/iPhone login troubles. Signing into YouTube from my laptop browsers and even my Safari on iPad works fine…but whenever I try the dedicated YouTube app (the only way I watch it on the iPad), it gives me the ‘YouTube not available’ box. Worked fine Sunday, first noticed it messing up last night around 9:30pm PST. Good chance it could be a server problem…if they were perfmorning maintenance I’m sure they would have given a forewarning. Annoying

Comment from joe
Time August 18, 2010 at 2:03 am

This is not a hardware issue, this is Google giving Steve jobs and Apple the middle finger.

Comment from Justin
Time August 18, 2010 at 2:07 am

I freaked out so much when I couldn’t login because I use you tube on a daily basis. I tried everything like disconnecting my email from my account, but when I came across this page, I could start to breath because I thought my iPad wAs defective!

Comment from Min
Time August 18, 2010 at 3:11 am

This same problem happened to me but now whew everything is working again. Thank God!

Comment from Ivo
Time August 18, 2010 at 3:51 am

Same issue, iPad on 3.2.1 firmware. I think the issue is at Youtube’s end, not Apple.

Comment from John
Time August 18, 2010 at 6:31 am

Same here in ecuador!!!

Comment from Gdot
Time August 18, 2010 at 8:03 am

yep! EXACTLY the same problem here, its really annoying. It started yesterday and hasn’t worked since. I spent 5-6 hours trying to fix the problem and surf the internet looking for answers. Only today, has there been any sort of information on the web about the problem. I hope they get this fixed soon….

Comment from Tirta
Time August 18, 2010 at 9:43 am

as of now: 17th Aug 9:12 PM PDT – problem resolved – (resolved by itself). So I guess youtube has fixed the problem.

Comment from Anand Srinivasan
Time August 18, 2010 at 9:52 am

That’s right. Confirmed it from my end as well. I am updating the post.

Comment from Entropy
Time August 18, 2010 at 11:31 am

OK now in Ireland.

Annoying that UT did not acknowledge it at the time. Looking at some forums there were people generating and deleting accounts, booting their router, standing on one leg and chanting, rolling back their OS, blaming themselves…

Comment from Bilko
Time August 18, 2010 at 1:16 pm

Working fine this morning here in sunny UK

Comment from Bilko
Time August 18, 2010 at 1:19 pm

It’s working again here in sunny England

Comment from Harmanian
Time August 18, 2010 at 5:07 pm

Yes, mine too in Australia

Comment from Tess Kelly
Time August 18, 2010 at 7:54 pm

Still not working for me. Boo.

Comment from b00n
Time August 18, 2010 at 9:09 pm

I still can’t sign in using YouTube app. Maybe because I’m on jailbroken 3G with OS still on 3.0. Sucks big time.
Guess I’ll just need to rely on the mobile YouTube version using safari. Anyway it’s better that way cos can directly link video to either Twitter or facebook which the app itself lags because of no updates.

Comment from Anand Srinivasan
Time August 18, 2010 at 9:11 pm


I am on a jailbroken iPhone 3G running an 3.x version of iOS as well and now I don’t have an issue signing in..It’s probably because of your geographical location..Just guessing..

Comment from Glen
Time August 18, 2010 at 11:20 pm

Yes it is back up here in Colorado

Comment from EDZiLLUH
Time August 19, 2010 at 4:36 am

same problem here iphone 4, just started happening um like 2-3 days ago.!!!!!!!

Comment from b00n
Time August 19, 2010 at 9:01 am

Yes, probably because of geographical location, either that or by their servers and partitions which hasn’t reached me by then.
Anyway, I can sign in already.
Seems weird as there’s still no news/clarifications on this matter.
Good luck to others who are still trying.

Comment from Justin
Time August 19, 2010 at 12:18 pm

Started to work again but I can’t favorite vids:(

Comment from Blaze
Time August 19, 2010 at 11:44 pm

same here

Comment from Fran
Time August 24, 2010 at 3:33 am

The youtube app gives “Authentication Failed”.

Safari does not log me in but does not complain about incorrect username/password.
If I use a random username/password it complains that it’s incorrect.

iPad 3.2.2
New Zealand

Comment from Dennis
Time August 27, 2010 at 12:38 am

I had the same problem as well on my iPhone 4.
I activated push notifications, and was able to log right on.

Comment from Kashif
Time August 28, 2010 at 7:22 pm

When I try to Upload a movie to YouTube from my iPhone it asks for my username and password. When I hit sign-in button after entering my credentials it doesn’t log me in it just shows the login popup again. The same credentials are working fine on YouTube’s webpage. This started happening few days back.

BTW I’m on iPhone 3GS iOS 4.

Comment from Daniel
Time September 4, 2010 at 6:13 am

Here in England on holiday from Australia with my iPad (32GB, just WiFi) YouTube won’t load anything. Every time I try to click a button down the bottom it stops and says “could not connect to YouTube”. I know this isn’t a network problem because if I change networks, it’s still the same. I have tried a sync and after that didn’t work, I updated the iOS to 3.2.2. Still no luck….. Any suggestions? I’ve also tried using the Google public DNS.

Comment from Gloria
Time September 6, 2010 at 11:31 am

I’m in The Bay Area, aka Apple’s backyard. iPad came with YouTube installed but it doesn’t work. I can’t watch YouTube or any video. I’m so over this piece of sheet. I wish I had never bothered. I’m ready to sell on craigslist. Anyone want a barely used iPad?

Comment from Jason
Time September 6, 2010 at 7:22 pm

Same here for the past few days. Psl Fla

Comment from Nick g
Time September 11, 2010 at 4:50 pm

Well my phone’s still not letting me use YouTube, so no fix there!!!

Comment from Taras
Time September 15, 2010 at 1:16 pm

Same here. Ukraine. Iphone 3g 4.0

Comment from Glen
Time September 17, 2010 at 6:27 pm

Looks like the problem is back, was on last night around 6 pm, but when I tried this morning, nothing

Comment from vincent
Time September 25, 2010 at 12:47 pm

I had this same problem of this on my ipad. I think i found the fix. turn off ‘Cellular data’ in the Settings/control panel.
thats it!!! :)

Comment from Zemkla
Time October 1, 2010 at 7:02 pm

iPod touch does not have a “Cellular data” setting. So, I still cannot sign in to YouTube with my 2G-3G ipod. But, on PC, password works OK. Maybe “joe” (above) is correct with his “conspiracy theory”. ha,ha.

Comment from SA
Time October 2, 2010 at 1:04 am

When I started using you tube on my 3G 4.0. iPhone after quite a long gap last week, message “youtube-not-available” appeared. I thought some site related issue and did not bother much. Now, I realize that this problem is common and being faced by apple “community” over. Is there any solution?

Comment from ccc
Time October 15, 2010 at 10:19 pm

The list keeps on expanding

Comment from Dee
Time October 29, 2010 at 4:19 pm

I have the same problem on a 4th Gen Touch…

Comment from angelica enriquez
Time December 9, 2010 at 11:04 am

i got the same problom

Comment from Eric
Time December 19, 2010 at 10:29 pm

This is what worked for me: go to the other computer that you used your YouTube account and log out. If you’ve already cleared your cookies or browser history on that computer or can’t remember what computer you used your YouTube account on, find a computer and login and then logout on the other computer. The point is to make sure you are fully logged out of your YouTube account. Then find the login button on your iPhone YouTube app and login. Cheers!

Comment from Dell
Time March 14, 2011 at 2:56 am

Same prob still going on!!! Fix!!!

Comment from Gdog
Time July 10, 2011 at 5:51 pm

Mine worked out of the box….. About a day. Now it doesn’t. What gives?

Comment from Melissa
Time February 8, 2012 at 11:06 am

Same problem. I can see my favorites, but when I go to subscriptions, I get “Youtube not available”

Comment from susanne
Time April 15, 2012 at 7:17 am

same here it started a few day ago HELP!

Comment from Terri Ryan
Time May 4, 2012 at 2:09 am

May 2012 and my ipad2 won’t let me like a video, share a video or save! grrr

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