Online Retailers Consumer Complaints With BBB

Internet retailers are among those with the highest number of consumer complaints filed against them. This is according to the North American Better Business Bureau (BBB).

Here are the stats for online retailers for the year 2009

Industry Rank by No. of Complaints : 5
Total Complaints : 21.494 (9.4% increase from 2008)
Percentage of Resolved Complaints : 71.7%

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