With 384 million internet users, China is seeing a massive growth in ecommerce. Close to 7.9% of the population now makes online travel bookings. Here are the categories that have seen the maximum growth in the past one year 1. Online travel booking : 85% growth 2. Online payments : 80.9% 3. Online stock trading [...]

Internet retailers are among those with the highest number of consumer complaints filed against them. This is according to the North American Better Business Bureau (BBB). Here are the stats for online retailers for the year 2009 Industry Rank by No. of Complaints : 5 Total Complaints : 21.494 (9.4% increase from 2008) Percentage of [...]

According to a study by Javelin Strategy and Research, the volume of debit card usage online in US is expected to grow over the next few years. However, as a percentage of total online transactions, it is expected to remain stagnant at about 27%. Here is a forecast for the volume of dollars expected to [...]

Mobile commerce is a huge industry in some parts of the world. For instance, in Japan, $10 billion worth of goods and services were puchased online in the past one year. How does it translate elsewhere? According to a study by ABI research, this is how things have stood in the US for the past [...]

During the recent quarterly earnings announcement, Amazon chief Jeff Bezos announced that several million Kindles have been sold till date.  The precise number of Kindle ereaders sold is not known and is estimated to be around 3 million. Amazon has also not revealed the exact number of online book sales via Kindle. But here is [...]

A low internet penetration and customer apprehensions has meant that eCommerce is still not huge in India. Despite this, in absolute terms, the volumes are impressive. With the acquisition of Baazee.com in the early part of the decade, eBay has set up a significant eCommerce presence in the non-ticketing category. Here are some numbers about [...]

Online commerce is turning to be one of the major revenue drivers for enterprises in Europe. In a recently released report (PDF) by Eurostat, the overall contribution of eCommerce among Enterprises in the European Union is revealed to be close to 12%. Here are a few other interesting stats Countries With Highest Contributions From eCommerce [...]

If your online store is not delivering encouraging conversion rates, you can probably try one of the following stratgies. In a study by Compete, free shipping was one of the most important ‘incentives’ that will influence purchasing decision. Here are the results from the survey. The numbers reflect the number of respondents who confessed to [...]

There was a 4% increase in online commerce in the holiday shopping season of 2009 compared to the sale numbers in the last months of 2008. But the top categories have shown a terrific growth in terms of dollar sales in the YoY comparison. Here are the top five eCommerce categories and their growth over [...]

eBay has close to 3 million registered users from 2471 cities in India. While the numbers are not huge, it is still big enough considering that eCommerce in India is itself not pretty big. In its most recent census, Census released the following list of the largest eCommerce hubs in the country 1. Delhi 2. [...]