AT&T Microcell Causing iPhone 4 Voice Dropping Issues

Okay, so add one more to the list of issues that have plagued the new iPhone 4 since it debuted over a month and a half back. Several iPhone 4 customers have been posting on the AT&T wireless forums complaining that their device appears to be facing voice “skipping” issues when they are near an […]

Okay, so add one more to the list of issues that have plagued the new iPhone 4 since it debuted over a month and a half back. Several iPhone 4 customers have been posting on the AT&T wireless forums complaining that their device appears to be facing voice “skipping” issues when they are near an AT&T Microcell. This issue makes it difficult to listen to the person on the other end since the voice continuously drops in and out though there are no signal issues and the call does not disconnect.

The issue is noted to be isolated to iPhone 4 since users have noticed little to no issues of this sort on their older iPhone models. So while the issue is clearly with Apple, the company has – as usual – put the blame on others. A member on the forums quotes a response he received from a senior Apple executive,

“I received a response today about the escalation concerning the MicroCell. As the phone was developed to work outside and not work specifically with the MicroCell it is a change AT&T will have to make with the MicroCell.”

So as you know, Apple products are faultless. So, if you are facing this issue, just try not using your Microcell.

iPhone 3GS Rebooting Randomly? iOS 4 Upgrade To Blame

Several iPhone 3GS users seem to be facing a peculiar OS reboot issue ever since their handset was upgraded to the new iOS 4. A thread on the Apple support forum presently houses close to 934 responses from users who seem to be suffering from this issue. Here are some reported cases, “After about 4 […]

Several iPhone 3GS users seem to be facing a peculiar OS reboot issue ever since their handset was upgraded to the new iOS 4. A thread on the Apple support forum presently houses close to 934 responses from users who seem to be suffering from this issue. Here are some reported cases,

“After about 4 or 5 mins in a phone call my iPhone 3GS reboots itself for no apparent reason. this did not happen before I put the iOS4 update on it. “

“Mine can do it twice in a call and so the second time, having rebooted, with no apps on the device the memory should have cleared therefore I would imagine it’s something in the hardware”

“I appear to be having a similar problem since I updated to Os4 on my iPhone 3GS 32 gig. However my problem is when I make a call and I end the call.. My screen locks up in the sense that the touch screen is deactivated. My home button still works.. But I am forced to force a reboot to get it to work again. “

“Upgraded to iOS4 on my 16gb 3gs with O2 in the UK, get rebooting during phone calls and have lost all my emails, work account and private account, though I get them all downloaded again luckily. Also Bluetooth to car was perfect for the last year, but now get intermittant pairing isues. Then this week migrated to Vodaphone, again rebooted in a phone call, lost all my emails, but again they have all downloaded again. last thing I’ve noticd a few of the apps I have just stop and drop back out to the main icon screen.”

If you are one of those suffering from the issue, one thing is to approach the Apple Genius support to get it fixed or at least get a replacement. If that doesn’t sound feasible, it appears that reformatting your iPhone 3GS (after backing up all data, of course) apparently helps according to this user,

“I have now fixed this problem. Went to Apple Store and “Genius” knew the problem. She said that during the upgrade something interfered with the update and corrupted a file (probably the anti-virus). She said she would “reformat” the phone and restore operating system. Problem has now disappeared. “

Are you seeing this rebooting problem on your iPhone 3GS? Write down your experience in the comments below.

Whoopi Goldberg “Murders” Her New iPhone

Steve Jobs has magically asserted that just 0.55% of iPhone 4 users have issues with their new Apple device. And Whoopi Goldberg could be one of those “minuscule” population of iPhone users who got a bad iPhone. Speaking at the ABC’s ‘The View’ show, Goldberg complained that her new iPhone had problems that went far […]

Steve Jobs has magically asserted that just 0.55% of iPhone 4 users have issues with their new Apple device. And Whoopi Goldberg could be one of those “minuscule” population of iPhone users who got a bad iPhone.

Speaking at the ABC’s ‘The View’ show, Goldberg complained that her new iPhone had problems that went far beyond just issues with the antenna. Claiming that the iPhone would not receive emails or calls and would die frequently, a frustrated Goldberg said she smashed the iPhone on the sidewalk.

Goldberg has been an Apple fan who has seen no problems with her older iPhone or iPad. While it is possible that hers was a rare event, the timing of her revelations are interesting considering that the Apple PR machinery is already hard at work in trying to redeem the brand value that the company has apparently lost with the recently noted iPhone 4 problems.

Check out a video of the show embedded below.

iPhone 4 Proximity Sensor Issue – Apple Fails To Acknowledge

There is no doubt that Apple goofed up during the testing phase for iPhone 4. The antenna band issue may be one of the more serious and prevalent issues on the new iPhone. But that is not the sole issue affecting the new iPhone. As several users had complained since they purchased the new iPhone, […]

There is no doubt that Apple goofed up during the testing phase for iPhone 4. The antenna band issue may be one of the more serious and prevalent issues on the new iPhone. But that is not the sole issue affecting the new iPhone. As several users had complained since they purchased the new iPhone, the device tends to disconnect or act randomly funny due to a super sensitive proximity sensor.

Sadly though, users who have been affected by this issue do not seem to have been sufficiently catered to. With the media holding up against the antenna band problem, this issue seems forgotten.

An iPhone 4 user, Trent Phillips has now initiated a grass roots campaign to reach out to mainstream media as well as blogs that cover Apple to deliberate on the issue more. Phillips has explained that Apple has failed to acknowledge this issue even in the support forums and instead chose to lock down the 113 pages of discussion citing browser timeout issues.

Let us see if Phillips succeeds in getting Apple to open up on this issue. How should hold the iPhone for this one, Steve?

iPhone 4 Users Noticing Slow Wi-Fi Network Connection

Okay. You can add this to the growing list of problems iPhone 4 users have been facing on their brand new iPhone 4 – yes, the same mobile phone that Steve Jobs called magical. The Apple Support forum has a several users complaining about the painfully slow Wi-Fi connection speed on their iPhone 4. While […]

Okay. You can add this to the growing list of problems iPhone 4 users have been facing on their brand new iPhone 4 – yes, the same mobile phone that Steve Jobs called magical. The Apple Support forum has a several users complaining about the painfully slow Wi-Fi connection speed on their iPhone 4.

While this issue may seem to be connected to the more prevalent issue with the iPhone’s antenna band, some users have also noted that this may be a separate issue in itself. Do note that the iPhone 4 has two antenna bands – one that takes care of GPS, Bluetooth and Wi-fi while the other takes care of cellular reception.

Here are some complaints pulled from the Support discussion

“Got home tested it out and still slow wifi. By slow i’m talking about 10 kilobits per second! My 3GS was still chugging along at a nice steady 1600kbps…Not content with leaving it at that, I went out and got a new router, its a Belkin “N” Wireless router. So now I have the option of b, g, & n wireless signals. (My old router only did up to G) So finially got it all installed and running, and the speed is faster on the iP4 but its not stable. I have it sat directly next to my iMac which picks up approx 1600kbps, and the iP4 is getting about 800-900kbps… I think the fact that both my iMac and 3GS work on my normal network and router and the iPhone 4 doesn’t, means that the iP4 is the culprit.”

“I got my new iPhone 4 today and I immediately noticed the wifi issues. I have seen the signal strength, drop dramatically. Especially when I compare it to my 3G.

In my Family Room couch which is about 40 feet from my router. My 3G still sees the Wifi and performs well. The new iPhone 4 hardly sees the signal. Using the WifiTrak App, at about 5 feet from router, my 3G shows the strength as -26, and the iPhone 4 is at -43.”

“Doing a soft reset (i.e. holding down home and power buttons until the white Apple appears) seems to clear the problem for a while, then it comes back.”

However, to be fair, not all units appear to be having an issue. So, if you are one of those facing the problem, fix up an appointment with Apple Care and persuade to have your device replaced. Do not forget to test the Wi-Fi before accepting the new device.